FAQ

The cancellation policy at the Experimental Chalet Verbier hotel depends on the season. In winter, during the Christmas/New Year and February holiday periods, cancellation is free up to 30 days before arrival; the rest of the winter season, the deadline varies between 14 and 7 days before arrival. In summer, during the Verbier Festival, cancellation is free up to 14 days before arrival; the rest of the summer season, the deadline is 7 or 2 days before arrival. Outside these deadlines, the full stay is charged, excluding city tax.

A deposit is only required during the winter holiday periods (Christmas/New Year and February) at the Experimental Chalet Verbier hotel, set at 30% of the total stay. At other times of year, no deposit is required at the time of booking.

Yes, breakfast is always included in the Experimental Chalet Verbier hotel's public individual rates. When charged separately, pricing is seasonal: in winter, CHF 39 per adult and CHF 25 per child under 12 per day, with children under 5 free; in summer, CHF 28 per adult and CHF 25 per child under 12, with children under 5 free.

At the Experimental Chalet Verbier hotel, a third or fourth guest can be accommodated in the Junior Suite and Suite categories for CHF 90 per adult per night, or CHF 70 per night for a child. Children under 3 stay free.

Yes, pets are welcome at the Experimental Chalet Verbier hotel under certain conditions, for a supplement of CHF 40 per day per animal. A welcome kit is provided, with a bowl, treats and a mat. Housekeeping does not turn down the room while a pet is present; guests are asked to either step out during that time or agree on a suitable time slot with the team.

The Experimental Chalet Verbier hotel has 39 rooms and suites across 8 categories: Classic Room, Superior Room, Superior Room with Terrace, Deluxe Room with Terrace, Junior Suite, Junior Suite with Terrace, Verbier Suite and Panorama Suite.

Rooms at the Experimental Chalet Verbier hotel range from 18 m² for the Classic Room to 60 m² for the Panorama Suite, with several sizes in between: Superior Room and Superior Room with Terrace 21 m², Deluxe Room with Terrace 24 m², Junior Suite and Junior Suite with Terrace 34 m², and Verbier Suite 46 m².

Classic Room, Superior Room and Deluxe Room categories at the Experimental Chalet Verbier hotel accommodate up to 2 adults. Junior Suite and Junior Suite with Terrace categories accommodate up to 3 guests, while Verbier Suite and Panorama Suite accommodate up to 4 guests.

Yes, at the Experimental Chalet Verbier hotel, most categories beyond the Classic Room open onto a private terrace, from a few square metres for Superior Room and Deluxe Room categories up to around 25 m² for Verbier Suite and some 30 m² spread across three sections for Panorama Suite.

Yes, Verbier Suite and Panorama Suite at the Experimental Chalet Verbier hotel each feature a fireplace as well as a jacuzzi on the terrace; Panorama Suite also includes an Italian shower.

Most do. At the Experimental Chalet Verbier hotel, the Classic Room and the two wheelchair-accessible Junior Suites are fitted with a shower; most other categories have a bathtub.

Yes, a small number of connecting rooms are available at the Experimental Chalet Verbier hotel, subject to availability.

Yes, a sofa bed is available in some Junior Suite and Suite categories at the Experimental Chalet Verbier hotel, and an extra bed can be added in most Superior, Deluxe and Junior Suite rooms, subject to availability.

Rooms at the Experimental Chalet Verbier hotel include a safe, a private bathroom with bathrobe, free toiletries and a hairdryer, as well as a television, a telephone, a minibar, bottled water, a kettle and a coffee machine.

No, the Experimental Chalet Verbier hotel does not offer air conditioning, in keeping with its alpine setting.

The Experimental Chalet Verbier hotel occupies the building of the former Nevai Hotel, redesigned by architect and interior designer Fabrizio Casiraghi, blending contemporary elegance with authentic alpine charm and a touch of vintage glamour.

The Experimental Chalet Verbier hotel is a 4-star establishment.

Check-in at the Experimental Chalet Verbier hotel is from 3pm, with check-out until midday. Early check-in and late check-out are possible subject to availability; it's worth checking with reception during the stay.

The Experimental Chalet Verbier hotel accepts cash in Swiss francs only, as well as Mastercard, Visa, Maestro, American Express and Twint.

A parking space awaits guests arriving by car at the Experimental Chalet Verbier hotel, at CHF 40 per day in winter and CHF 25 per day in summer.

An airport shuttle can be arranged by the Experimental Chalet Verbier hotel, for an easy start to the mountain break.

Yes, the Experimental Chalet Verbier hotel offers a complimentary shuttle to the Médran gondola, a short drive away; the hotel is also within walking distance of Place Centrale.

The Experimental Chalet Verbier hotel does not rent bikes directly, but the team can put guests in touch with resort partners such as Back Side or Medran Sport to arrange it. Secure bike parking is available on site. As for skis, the hotel has a partnership with Ski Service for on-site rental.

Dry cleaning, ironing and laundry can be arranged by the Experimental Chalet Verbier hotel, in partnership with dry-cleaning services in the resort; this isn't handled directly on site.

At any hour, room service at the Experimental Chalet Verbier hotel brings a meal straight to the comfort of the room.

The concierge team at the Experimental Chalet Verbier hotel accompanies guests throughout the stay with restaurant and activity bookings.

The reception team at the Experimental Chalet Verbier hotel is available 24/7 to welcome guests.

The Experimental Chalet Verbier hotel doesn't have its own childcare service, but the team can put guests in touch with a childcare provider present in the resort.

The Experimental Chalet Verbier hotel is equipped with 24-hour security, a security alarm, smoke detectors, CCTV in common areas, fire extinguishers and an in-room safe.

Yes, the Experimental Chalet Verbier hotel offers several spaces for private events: the St Bernard restaurant, seating or standing up to 50 guests; the Experimental Cocktail Club, with a fireplace and views over the Grand Combin, for up to 35 guests; and Farm Club, for festive gatherings of up to 200. The entire hotel can also be privatised — all 39 rooms and suites, the restaurant, the cocktail bar and the nightclub — for a wedding, corporate event or major celebration. Enquiries can be sent to reservation@experimentalchalet.com.

Yes, the Experimental Chalet Verbier hotel is home to the legendary Farm Club, one of the village's most sought-after nightspots.

Yes, the Experimental Chalet Verbier hotel offers guided walks, bike tours, local culture visits or courses, a tennis court, mini-golf, and access to a golf course less than 3 km away, along with cycling and hiking trails.

Yes, the lobby at the Experimental Chalet Verbier hotel features an indoor fireplace, alongside the terrace of the cocktail bar on the first floor.

Yes, two Junior Suites at the Experimental Chalet Verbier hotel are designed to accommodate a wheelchair, with enough space in both the room and the shower.

Yes, a lift serves every floor at the Experimental Chalet Verbier hotel, with braille signage; there is currently no audio announcement of the floor.

It is recommended to contact the Experimental Chalet Verbier hotel directly before booking, to discuss specific needs.

Yes, the spa at the Experimental Chalet Verbier hotel is run in partnership with Biologique Recherche, with a sauna, a hammam, a solarium, a dedicated relaxation corner and massage treatments.

A hot tub awaits at the Experimental Chalet Verbier hotel, a welcome way to ease into the evening after a day on the slopes.

No, there is no dedicated gym at the Experimental Chalet Verbier hotel.

Yes, there is a dedicated storage area for ski equipment, kept safe and ready to use at the Experimental Chalet Verbier hotel.

St Bernard, the restaurant at the Experimental Chalet Verbier hotel, is set on the ground floor and serves authentic, generous French cuisine in a warm, cosy setting.

Breakfast at the Experimental Chalet Verbier hotel includes buffet options with children's choices, and special dietary menus are available on request.

Yes, breakfast can be served in the room at the Experimental Chalet Verbier hotel.

Yes, St Bernard, the Experimental Chalet Verbier hotel's restaurant, serves an après-ski treat, with cookies, cakes and hot chocolate in a warm setting. Service times vary and are updated regularly in the dedicated section.

Yes, the Experimental Cocktail Club at the Experimental Chalet Verbier hotel is set on the first floor, the ideal spot for a drink before or after dinner at St Bernard.

The Experimental Chalet Verbier hotel is set at Route Verbier Station 55, in the heart of Verbier, Switzerland, just a minute's walk from Place Centrale.

The Médran gondola is a short, complimentary shuttle ride from the Experimental Chalet Verbier hotel, or a slightly longer walk.

On the slopes, the Experimental Chalet Verbier hotel recommends Le Carrefour, La Marmotte and Le Dahu for a gourmet lunch with exceptional views, as well as Chez Dany, reached off-piste — also a warm option for dinner, though the walk back down to Verbier takes around 40 minutes.

For a relaxing break in Verbier, the Experimental Chalet Verbier hotel recommends Le Milk Bar, L'Arctic Juice & Café and La Chocolaterie de Verbier.

Le Rouge and Le Farinet are Verbier's most iconic addresses for keeping the day going after skiing, recommended by the Experimental Chalet Verbier hotel.

Beyond St Bernard, its own restaurant, the Experimental Chalet Verbier hotel recommends several tables around the village: La Table d'Adrien (awarded a Michelin star), Le Rouge, La Grange and La Cordée for fine dining; La Pinte, Les Chamois and Le Caveau for Swiss fondue and local specialities; L'Ecurie, Le Chaman, Taratata and La Table for a bistronomy-style atmosphere, the last two also good for sharing plates and cocktails in a lively setting.

For Italian, the Experimental Chalet Verbier hotel recommends Caffè Goumah, Borsalino and Intenso; for Japanese, U-Yama and Aiseki Sushi are the go-to addresses for sushi.

Shed Burgers is the Experimental Chalet Verbier hotel's recommendation for the best burgers in the village, open during the summer season.

Beyond the hotel's own Experimental Cocktail Club, Verbier's best cocktail addresses include Le Rabbit Hutch and Le Living Room. For a more relaxed, pub-style evening, Le Lumi, Le Pub Mont-Fort and L'Alp & Horn are also recommended.

Beyond skiing and snowboarding, the concierge team at the Experimental Chalet Verbier hotel reaches out to guests 15 to 20 days before arrival to help tailor a range of activities around Verbier for the winter season.

Summer in Verbier centres on the Verbier Festival, an international classical music festival; outside of this period, the village comes alive with sporting events including cycling, trail running, tennis, Spartan races and the Tour des Stations. Guests of the Experimental Chalet Verbier hotel also receive a VIP Pass with their city tax, offering free travel on certain sections of the gondola, free access to the municipal pool, and discounts in shops around the village.