FAQAbstract white star shape with five thick, rounded arms.

Find quick answers to the most common questions about your stay at Il Regina Experimental Biarritz. From bookings and hotel services to practical details and neighbourhood tips, everything you need is here.

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All questions

Is breakfast included in the room rate?

The Regina Experimental Biarritz hotel includes breakfast in two of its rates: Flex Bed and Breakfast and Non-refundable Bed and Breakfast. The conditions attached to each rate are shown at the time of booking, directly on the room rate page, before the stay is confirmed.

Reservations

Are children welcome?

Children are welcome at the Regina Experimental Biarritz hotel. Standard rooms can accommodate up to 2 adults, while Junior Suites and Suites can accommodate up to 2 adults and 2 children under 12, with more space for family stays.

Reservations

What is the cancellation policy?

The Regina Experimental Biarritz hotel offers three rates with different cancellation conditions. The non-flexible rate is non-cancellable and non-modifiable, with the full stay amount charged at the time of booking. The semi-flexible rate can be cancelled up to 7 days before arrival. The flexible rate is subject to the conditions shown at the time of booking; a late cancellation, early departure or no-show will result in the stay being charged.

Reservations

Is a security deposit required when booking?

The Regina Experimental Biarritz hotel applies a security deposit depending on the rate booked. For a non-flexible rate, the full stay is charged at the time of booking. For a semi-flexible rate, a bank guarantee is taken 7 days before arrival. For a flexible rate, no advance deposit is taken, subject to the conditions in force at the time of booking.

Reservations

Can I modify my reservation after confirmation?

At the Regina Experimental Biarritz hotel, a semi-flexible rate can be modified up to 7 days before arrival; after this, the reservation can no longer be modified or refunded. A non-flexible rate cannot be modified. As rates change daily, any modification may result in a new price, either higher or lower.

Reservations

Are pets allowed?

Yes, pets are welcome at the Regina Experimental Biarritz hotel, for an additional charge of €30 per night.

Reservations

How many rooms are there?

Of the 72 rooms at the Regina Experimental Biarritz hotel, 29 offer ocean views, including the Deluxe Ocean, Ocean Junior Suite and Ocean Signature Junior Suite categories. Five rooms also feature a genuine terrace, within the Partial Ocean View category.

Rooms & Facilities

What is the maximum occupancy of the rooms?

Standard rooms at the Regina Experimental Biarritz hotel can accommodate up to 2 adults. Junior Suites and Suites can accommodate up to 2 adults and 2 children under 12, for up to 4 guests in total.

Rooms & Facilities

Do the rooms offer ocean views or a terrace?

Of the 72 rooms at the Regina Experimental Biarritz hotel, 29 offer ocean views, including the Deluxe Ocean, Ocean Junior Suite and Ocean Signature Junior Suite categories. Five rooms also feature a genuine terrace, within the Partial Ocean View category.

Rooms & Facilities

Are there family rooms?

Yes, the Regina Experimental Biarritz hotel offers rooms suited to family stays. Junior Suites and Suites can accommodate up to 2 adults and 2 children under 12, with extra space for a comfortable stay in Biarritz.

Rooms & Facilities

What amenities are available in the rooms?

Every room at the Regina Experimental Biarritz hotel has air conditioning, a safe, a private bathroom with bathrobe, hairdryer, flat-screen TV, minibar and a coffee/tea maker. The more spacious categories also include a seating area and a desk.

Rooms & Facilities

What is the hotel's history?

Built in 1907 by architect Henry Martinet in the Belle Époque style, the Regina Experimental Biarritz hotel was formerly known as Hôtel Regina Biarritz. It welcomed European high society before being requisitioned as a hospital during both World Wars, was restored in the 1950s, and fully renovated in 2023 by Experimental Group with designer Dorothée Meilichzon. It retains its historic atrium beneath a 15-metre glass roof.

Practical Information

Is it rated 5 stars?

Yes, the Regina Experimental Biarritz hotel is rated 5 stars, located in Biarritz.

Practical Information

What are the check-in and check-out times?

Rooms at the Regina Experimental Biarritz hotel are available from 3pm, with check-out until 11am. Should your room be ready earlier, the reception team may be able to give you access at no additional charge.

Practical Information

Is parking available?

Yes, the Regina Experimental Biarritz hotel has parking at a rate of €20 per night. Spaces are available by reservation and subject to availability; it is recommended to reserve your space before arrival.

Practical Information

Is self check-in available?

No, the Regina Experimental Biarritz hotel does not offer self check-in. On arrival, guests are welcomed directly by the reception team, available 24/7.

Practical Information

Is an airport shuttle available?

The Regina Experimental Biarritz hotel does not have a private airport shuttle. The reception team can, however, arrange your transfer directly on request.

Practical Information

How far is it from the airport or nearby cities?

The Regina Experimental Biarritz hotel is approximately 15 minutes from Biarritz-Pays Basque Airport and Biarritz train station. It is also around 25 minutes from San Sebastián Airport, 1 hour 30 minutes from Bilbao and 2 hours from Bordeaux.

Practical Information

Are luggage storage and laundry services available?

Luggage storage is available at the Regina Experimental Biarritz hotel. For dry-cleaning, the concierge can arrange a service with an external provider on request.

Practical Information

Are there electric vehicle charging points?

Yes, the Regina Experimental Biarritz hotel has electric vehicle charging points in its private car park.

Practical Information

What is the smoking policy?

Rooms at the Regina Experimental Biarritz hotel are non-smoking. A designated smoking area is available outside the rooms for guests who require it.

Practical Information

Is room service available?

Yes, the Regina Experimental Biarritz hotel offers 24-hour room service, allowing guests to enjoy food and drinks in the comfort of their room.

Hotel Services

Is babysitting available?

The Regina Experimental Biarritz hotel does not offer an in-house babysitting service. The concierge can, however, arrange this with an external provider, depending on needs and availability.

Hotel Services

Is there a concierge service?

Yes, the concierge at the Regina Experimental Biarritz hotel supports guests throughout their stay, from restaurant reservations to arranging outings and tailored services, subject to availability.

Hotel Services

What safety measures are in place?

The Regina Experimental Biarritz hotel is equipped with smoke detectors, a fire alarm, CCTV and fire extinguishers.

Hotel Services

Is Wi-Fi free?

Yes, Wi-Fi is free throughout the Regina Experimental Biarritz hotel, including guest rooms and shared spaces.

Hotel Services

Are there spaces for private events or seminars?

Yes, the Regina Experimental Biarritz hotel has several flexible meeting rooms filled with natural light, suitable for private events, meetings and professional seminars.

Hotel Services

Is there an outdoor swimming pool?

The Regina Experimental Biarritz hotel has a heated, seasonal outdoor swimming pool surrounded by sun loungers, with towels and parasols available. It is open from late April to early October, depending on weather conditions. Opening and closing dates are confirmed each year.

Hotel Services

Is there a wheelchair-accessible room?

Yes, the Regina Experimental Biarritz hotel has 2 rooms accessible to guests with reduced mobility, both served by a lift. It is recommended to contact the hotel before booking to discuss your specific needs.

Accessibility

Are the bathrooms accessible to guests with reduced mobility?

Yes, the bathrooms in the Regina Experimental Biarritz hotel's accessible rooms have toilets fitted with grab rails and a lowered, accessible washbasin.

Accessibility

What should I do if I have specific accessibility needs?

It is recommended to contact the Regina Experimental Biarritz hotel's reception directly before booking. The team will be happy to discuss your specific needs and check that the proposed room is the best fit.

Accessibility

Is there a spa?

The Regina Experimental Biarritz hotel has a Spa with a hammam. Access to the hammam is complimentary for hotel guests, while treatments and massages are available at an additional charge. Non-resident guests can also book Spa treatments, by reservation and subject to availability. The hammam is open Monday to Saturday from 10am to 8pm and Sunday from 10am to 7pm.

Wellness & Spa

What massages are available at the Spa?

The Spa at the Regina Experimental Biarritz hotel offers a selection of facial, body and back treatments, as well as massages and treatments for two. A range of beauty treatments completes the menu.

Wellness & Spa

Is there a sauna or jacuzzi?

No, the Regina Experimental Biarritz hotel does not have a sauna or hot tub. The Spa does, however, have a hammam, complimentary for hotel guests.

Wellness & Spa

Is there a gym?

Yes, the Regina Experimental Biarritz hotel has a fitness room with changing facilities, available to hotel guests.

Wellness & Spa

Can non-resident guests access the Spa?

Yes, non-resident guests can book treatments at the Spa at the Regina Experimental Biarritz hotel, by reservation and subject to availability.

Wellness & Spa

Are yoga or Pilates classes available?

Yes, the Regina Experimental Biarritz hotel offers a yoga class on Saturdays and a Pilates class on Sundays for hotel guests, subject to registration and availability. A private yoga session can also be arranged on request, at an additional charge.

Wellness & Spa

Which restaurant is on site?

Frenchie Biarritz, the restaurant at the Regina Experimental Biarritz hotel, offers Basque-inspired cuisine reimagined by chef Greg Marchand, Monday to Sunday, from 7.30pm to 10pm. Reservations are accepted and outdoor seating is available.

Dining & Bar

Does the restaurant offer vegetarian or gluten-free options?

Yes, Frenchie Biarritz, the restaurant at the Regina Experimental Biarritz hotel, offers vegetarian, vegan, gluten-free and dairy-free options. The kitchen can also accommodate certain specific requests.

Dining & Bar

What time is breakfast served, and how?

Breakfast at the Regina Experimental Biarritz hotel is served as a buffet from 7am to 10.30am, with a selection of continental, sweet and savoury options, as well as gluten-free, vegan and vegetarian choices. When not included in the room rate, it is €30 for adults and children over 12, €15 for children aged 5 to 12, and complimentary for children under 5.

Dining & Bar

Can I have breakfast in my room?

Yes, breakfast at the Regina Experimental Biarritz hotel can be served in your room through room service. Simply complete the order form and select your preferred dishes.

Dining & Bar

Is there a bar?

Yes, the Regina Experimental Biarritz hotel has a cocktail bar open from 11am to 11.30pm, with a selection of dishes available throughout the day.

Dining & Bar

Is room service available for other meals?

Yes, room service at the Regina Experimental Biarritz hotel is also available for lunch and dinner, in addition to breakfast served in the room.

Dining & Bar

Can non-hotel guests book breakfast?

Yes, non-resident guests can book breakfast at the Regina Experimental Biarritz hotel, subject to availability. It is served every morning from 7am to 10.30am as a buffet.

Dining & Bar

Is it located by the beach?

The Regina Experimental Biarritz hotel overlooks the ocean and is approximately a 7-minute walk from the nearest beach. Its location makes it easy to enjoy Biarritz's coastline while still returning to the calm and comfort of the hotel.

Neighbourhood & Recommendations

Is there a private beach?

No, the Regina Experimental Biarritz hotel does not have a private beach. It does, however, enjoy a privileged location close to Grande Plage and Miramar Beach, both within walking distance.

Neighbourhood & Recommendations

Which beaches are accessible?

Miramar Beach, calm and sheltered, is approximately a 7-minute walk from the Regina Experimental Biarritz hotel. Grande Plage, livelier and supervised in season, is around a 10-minute walk away and is particularly suited to family swimming.

Neighbourhood & Recommendations

Where can I surf nearby?

La Côte des Basques, one of Biarritz's leading surf spots, is around 10 minutes by car from the Regina Experimental Biarritz hotel. Surfing is also possible at Grande Plage, depending on conditions. Group lessons are offered by ESCF surf school at Marinella Beach in Anglet, by reservation.

Neighbourhood & Recommendations

Which restaurants does the concierge recommend?

The concierge at the Regina Experimental Biarritz hotel recommends Chistera et Coquillages, a Basque bistro in the Halles district, La Bellota/Kanbar for its cider-house atmosphere, and Biarritz Bonheur for its rooftop views. The team can also suggest other addresses to suit your preferences and arrange reservations.

Neighbourhood & Recommendations

Can you recommend a fine dining restaurant?

Yes. The concierge at the Regina Experimental Biarritz hotel recommends La Table d'Aurélien Largeau et Marius, in Biarritz, as well as Ekaitza, in Ciboure, both recognised by the Michelin Guide. For these sought-after tables, booking in advance is highly recommended.

Neighbourhood & Recommendations

Which golf courses are nearby?

Several courses are easily accessible from the Regina Experimental Biarritz hotel, including Golf du Phare in Biarritz, with which the hotel has a partnership, as well as Golf de Chiberta and Golf d'Ilbarritz, which offers a 9-hole course. As rates and conditions may change, our concierge is on hand to provide information or arrange your booking.

Neighbourhood & Recommendations

What can families do nearby, or on a rainy day?

Biarritz Aquarium and Cité de l'Océan, around 10 minutes by car from the Regina Experimental Biarritz hotel, offer activities suited to families. Asiatica Museum in Biarritz, as well as the Basque Museum and Bonnat-Helleu Museum in Bayonne, also offer the chance to discover the history and culture of the region.

Neighbourhood & Recommendations

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LOCATIONS

A journey that started in Paris, in the summer of 2007. A bar on a quiet street, the start of Paris’ cocktail renaissance. As the years went on, new chapters turned, from new cities, to restaurants and finally hotels. Today, Experimental can be found across Paris, London, New York, Venice, Verbier, Val d’Isere, Ibiza, Menorca and out in the British countryside. Each location inspired by the world around it.

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Person standing on rocks by a calm sea at sunset with a sailboat in the distance.Silhouette of a woman with long hair standing on rocks by the shimmering sea at sunset.