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Find quick answers to the most common questions about your stay at Montesol Experimental Ibiza. From bookings and hotel services to practical details and neighbourhood tips, everything you need is here.
All questions
What is the cancellation policy?
The cancellation policy at the Montesol Experimental hotel varies by season. In high season (late June to early September), cancellation is free up to 7 days before arrival. In mid season (September to October, and April to June), it's free up to 3 to 5 days before arrival. In low season (November to March), it's free up to 1 day before arrival. Outside these deadlines, the full stay is charged.
Is a security deposit required when booking?
At the Montesol Experimental hotel, a deposit is requested ahead of arrival following the same seasonal calendar as the cancellation policy: 7 days before arrival in high season, 3 days before in mid season, and 1 day before — directly at the hotel — in low season.
Is breakfast included in the room rate?
The Montesol Experimental hotel mainly offers Bed and Breakfast rates, though a room-only rate is sometimes available, with breakfast charged separately.
From what age is a child charged at the adult rate?
At the Montesol Experimental hotel, children are charged at the adult rate from the age of 13.
Are pets allowed?
Yes, pets up to 12 kg are welcome at the Montesol Experimental hotel, in the Vara De Rey Room and Dalt Vila Suite categories, for a supplement of €25 in low season and €50 in high season.
How many rooms are there, and what types does the hotel offer?
The Montesol Experimental hotel has 33 rooms across 4 categories: Eivissa Room, Gran Eivissa Room, Vara De Rey Room and Dalt Vila Suite.
What is the room size?
Rooms at the Montesol Experimental hotel range from 21 m² for the Eivissa Room to 55 m² for the Dalt Vila Suite, with the Gran Eivissa Room and Vara De Rey Room both at 30 m².
What is the maximum occupancy of the rooms?
Most room categories at the Montesol Experimental hotel accommodate up to 2 adults, with the Dalt Vila Suite also able to welcome a child or a baby.
Do any rooms have a balcony?
Yes, the Gran Eivissa Room, Vara De Rey Room and Dalt Vila Suite all have a balcony at the Montesol Experimental hotel — though guest access to the balcony itself isn't permitted.
Do all rooms have a bathtub?
No, all rooms at the Montesol Experimental hotel are fitted with a shower rather than a bathtub.
What amenities are found in every room?
Every room at the Montesol Experimental hotel has air conditioning, a safe, a seating area, a desk, a private bathroom with bathrobe, free toiletries, slippers and a hairdryer, as well as cable TV, a telephone, a minibar and a kettle or coffee machine. A baby cot is available in every room on request.
Are any rooms wheelchair-accessible?
Yes, one room at the Montesol Experimental hotel is wheelchair-accessible — the Eivissa category, also referred to in the extranet as the Deluxe or Standard room.
What should I do if I have specific accessibility needs?
It is recommended to contact the Montesol Experimental hotel directly before booking, to confirm the availability of the accessible room and discuss specific needs.
What is the history of the hotel?
The Montesol Experimental hotel occupies a building dating back to 1933, formerly known as Gran Hotel Montesol — Ibiza's very first hotel. Once a gateway for Hollywood stars in the 1950s, it has since been fully reimagined by Experimental Group, with rooms designed by Dorothée Meilichzon in cool, calming colours inspired by bohemian Ibiza.
What is the hotel's star rating?
The Montesol Experimental hotel is a 5-star establishment, located in the heart of Ibiza Town.
What are the check-in and check-out times?
Check-in at the Montesol Experimental hotel is from 3pm, with check-out until 12pm.
What payment methods are accepted?
The Montesol Experimental hotel accepts major credit cards, including Mastercard, American Express and Visa, as well as cash, up to the legal limit applicable to the guest's country of residence.
Is parking available?
Yes, valet parking is available at the Montesol Experimental hotel, via a drop-off zone in front of the building; cars are left there and parked by staff, for a supplement of €25 in low season and €40 in high season.
Is an airport shuttle available?
No, the Montesol Experimental hotel does not offer a complimentary airport shuttle. The concierge team can, however, arrange a transfer with a trusted external company.
Is dry cleaning or laundry available?
Yes, the Montesol Experimental hotel offers dry cleaning, ironing and laundry services.
Are connecting rooms available?
No, connecting rooms are not available at the Montesol Experimental hotel, confirmed on multiple occasions by the hotel.
Is room service available?
Yes, the Montesol Experimental hotel offers room service, with the full menu available until 11pm, followed by a reduced menu through the night.
Is a concierge service available?
The concierge team at the Montesol Experimental hotel is on hand throughout the stay, alongside a dedicated tour desk.
Is the reception open 24/7?
The reception team at the Montesol Experimental hotel is available 24/7 to welcome guests.
What safety measures are in place?
The Montesol Experimental hotel is equipped with 24-hour security, a security alarm, smoke detectors, CCTV in common areas and outside the establishment, fire extinguishers, a carbon monoxide detector and an in-room safe.
Does the hotel offer spaces for private events?
Yes, the Montesol Experimental hotel can host private events of all kinds, from rooftop cocktail parties to private dinners, product launches and press events. For larger groups, the entire hotel can be booked privately.
Is luggage storage available?
Luggage storage is available at the Montesol Experimental hotel, handy for an early arrival or a late departure.
Does the hotel have a spa or gym?
The Montesol Experimental hotel does not have a dedicated spa or gym, though a wide range of wellness and leisure services is arranged through the concierge team, by email, phone or WhatsApp. Massages, beauty treatments, hairdressing, yoga and personal training — sometimes set up on the rooftop, with trainers bringing their own equipment — are typically arranged directly at the hotel, drawing on a network of trusted external providers reviewed each season. Guests can also be directed to outside facilities, such as gyms, hairdressers or pools, depending on preference.
What else can the concierge team arrange?
Beyond wellness, the concierge team at the Montesol Experimental hotel can arrange restaurant reservations, beach club access, boat trips, excursions, beauty and aesthetic treatments, nightclub tickets, Formentera tickets and transfers, babysitting and pet care, among others. The cost of these services can be added directly to the guest's hotel bill and settled at the end of the stay.
What restaurant is at the hotel?
Café Montesol, the Montesol Experimental hotel's restaurant, is led by chef Alex Larrea, who infuses local Ibizan produce with a touch of whimsy, in a Mediterranean, Middle Eastern and local-inspired menu.
What breakfast options are offered?
Breakfast at the Montesol Experimental hotel is served à la carte, well rated by guests for its variety.
What time is breakfast served?
Breakfast at the Montesol Experimental hotel is served from 8am to midday.
Does the hotel have a bar with a view?
Yes, the Montesol Experimental hotel has a rooftop bar overlooking Dalt Vila, Ibiza's old town, listed as a UNESCO World Heritage Site. It's open seasonally, from May to October.
Where is the hotel located?
The Montesol Experimental hotel is set in the heart of Ibiza Town's old centre, next to the ramparts, with views over Dalt Vila (a UNESCO World Heritage Site). Ibiza's port is just steps away, with the marina directly opposite the hotel.
Is it easy to reach Formentera from the hotel?
Yes, the ferry pier to Formentera is just a 5-minute walk from the Montesol Experimental hotel.
Which beaches are within reach?
Platja de ses Figueretes is 1.2 km from the Montesol Experimental hotel, Platja Talamanca 1.9 km, Platja d'en Bossa 2.8 km, Cala Tranquila Beach 4.5 km and Platja de s'Estanyol 5 km.
How can I get around by public transport?
Bus stops are located 100-150 m from the Montesol Experimental hotel (Port.Ibi1, Discobús Puerto).
Does the concierge team offer local recommendations?
Yes, the concierge team at the Montesol Experimental hotel maintains a dedicated seasonal brochure of recommended restaurants, beach clubs and local activities, available by email or WhatsApp and tailored to each guest's preferences.
What experiences does the hotel recommend?
A boat trip is one of the Montesol Experimental hotel's favourite recommendations, offering a different perspective on Ibiza and fully organised by the concierge team with trusted local professionals — best booked in advance. A day trip to Formentera is equally popular, with the team arranging tickets and transport. Dalt Vila, Ibiza's historic old town, is also just five minutes' walk from the hotel, with its city walls, viewpoints and cultural heritage.
Is the hotel close to the airport?
Yes, Ibiza Airport is just 6 km from the Montesol Experimental hotel.
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